Privacy Policy

This Privacy Policy explains how Shanty Soerjono (“Shanty Probate Realty,” “we,” “us,” or “our”), a real estate professional licensed in California (CA DRE #02187790) and affiliated with Century 21 Masters, collects, uses, and shares information when you visit shanty-realestate.com(the “Site”) or contact us about probate, trust, conservatorship, or pre-foreclosure home sales.

By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.

Information we collect

Information you give us

When you submit a contact or consultation request, request a home valuation, message our assistant, or otherwise reach out, we collect the details you choose to provide — typically your name, email address, phone number, the property or situation you’re asking about, and any message you write. Because our work often involves probate and trust matters, you may also choose to share information about an estate, a property, or your role (for example, executor, trustee, or heir). Please share only what you are comfortable providing.

Information collected automatically

Like most websites, our hosting and analytics tools may automatically record technical information such as your IP address, browser type, device type, referring page, and the pages you view. This helps us keep the Site secure, understand which content is useful, and improve performance.

How we use your information

• Respond to your questions and consultation or valuation requests.
• Provide real estate services and communicate with you about a transaction.
• Send information you request, and — where permitted — occasional updates you can opt out of at any time.
• Operate, secure, and improve the Site and our services.
• Comply with legal, regulatory, and professional obligations, including real estate recordkeeping.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

The on-site assistant

The Site offers an assistant that can answer general questions about our services and the probate process. Messages you type are processed by a third-party AI provider to generate a reply. Please do not enter sensitive personal, financial, or confidential estate details into the assistant. Its responses are general information only and are not legal, tax, or financial advice — see our Terms & Conditions.

How we share information

We share personal information only as needed to serve you and run our business:

• Our brokerage. As a licensed agent, we work under Century 21 Masters, and certain information may be shared with the brokerage as required for supervision and transaction compliance.
• Service providers. Vendors who help us operate the Site and our business — such as website hosting, email delivery, and customer-relationship tools — process information on our behalf and are bound to protect it.
• Transaction partners. With your direction or consent during a transaction, we may share information with parties such as lenders, escrow, title, inspectors, or attorneys.
• Legal and safety. We may disclose information when required by law, to comply with legal process, or to protect rights, property, and safety.

Cookies & analytics

The Site may use cookies and similar technologies to remember preferences and to measure how the Site is used. You can control cookies through your browser settings; blocking some cookies may affect how parts of the Site work. Any analytics we use is intended to be privacy-respecting and aggregate in nature.

Data retention

We keep personal information for as long as needed to respond to you, provide our services, and meet legal, tax, and real estate recordkeeping requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Your California privacy rights

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to:

• Know what personal information we collect, use, and disclose about you.
• Request access to, or a copy of, your personal information.
• Request correction of inaccurate personal information.
• Request deletion of your personal information, subject to legal exceptions.
• Opt out of the “sale” or “sharing” of personal information — note that we do not sell or share your personal information.
• Not be discriminated against for exercising your privacy rights.

To exercise any of these rights, email us at shanty@shanty-realestate.com or call (909) 896-4931. We will verify your request and respond as required by law. You may use an authorized agent to make a request on your behalf.

Do Not Track & Global Privacy Control

Some browsers offer a “Do Not Track” signal or a Global Privacy Control (GPC). Because we do not sell or share personal information or track you across other sites for advertising, your use of the Site is treated consistently regardless of these signals.

Data security

We use reasonable administrative and technical safeguards to protect personal information. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. Please avoid sending highly sensitive information through unsecured channels.

Children’s privacy

The Site is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

Third-party sites & property data

The Site may link to or display property information from third-party sources such as the MLS/IDX, mapping providers, or other websites. Their privacy practices are their own, and we are not responsible for their content or policies. We encourage you to review the privacy policies of any third-party services you use.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above. Material changes will be reflected on this page, and continued use of the Site after an update means you accept the revised policy.

Contact us

Questions about this policy or your information? Reach out any time:

Shanty Soerjono · Shanty Probate Realty
15335 Fairfield Ranch Rd, Unit 100, Chino Hills, CA 91709
(909) 896-4931 · shanty@shanty-realestate.com
Century 21 Masters · CA DRE #02187790

You can also use our contact page to get in touch.